xh66 Privacy Policy
This policy clearly outlines how your personal information is collected, stored, and protected.
xh66 places the highest importance on the privacy of players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you while you use the xh66 platform, how that information is used, who it may be shared with, and what your rights are. By using our website or services, you agree to the terms of this Policy. Please read the full policy carefully. If you disagree with any part of it, please stop using our services and contact us with any questions.
1. What Information We Collect
1.1 Registration and Account Information
When you create an account at xh66, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Login username and password (encrypted)
- Preferred language and currency (Bangladeshi Taka / BDT)
- Government ID information required for identity verification
1.2 Transaction and Financial Information
For payment processing, we collect:
- bKash, Nagad, Rocket, Upay or bank account number
- Deposit and withdrawal amounts and dates
- Transaction reference numbers and status
- Information required for applicable taxes or legal obligations
1.3 Technical and Usage Information
When you use our platform, the following is collected automatically:
- IP address and device information
- Browser type and operating system
- Duration of use and pages visited
- Information collected through cookies and similar tracking technologies
- Gameplay history and betting activity
1.4 Communication Information
When you contact us or request support:
- Records of live chat conversations
- Email correspondence
- Contents of complaint and feedback forms
- Any additional information you provide
2. How We Use Your Information
xh66 uses your personal information only for the following purposes:
- Account Management: To complete your registration, login, and ensure account security.
- Payment Processing: To complete deposit and withdrawal transactions. Minimum deposit is ৳500 and minimum withdrawal is ৳1,000.
- Identity Verification (KYC): To prevent fraud and money laundering.
- Service Improvement: To improve gameplay experience and platform performance.
- Customer Support: To resolve your questions and complaints via 24/7 live chat.
- Bonuses and Promotions: To send you applicable offers, such as the 150% welcome bonus.
- Responsible Gaming: To identify and prevent problematic gambling patterns.
- Legal Compliance: To comply with applicable laws and regulations.
We never sell your information to third parties. Your information is not used for any commercial purpose outside of your relationship with xh66.
3. Cookies and Tracking Technologies
The xh66 website uses cookies and similar technologies in your browser. Cookies are small text files stored on your device that help improve your experience.
3.1 Types of Cookies
Essential Cookies: These are necessary for the core functionality of the website — maintaining login sessions, ensuring security, and keeping core services running. Disabling these cookies will prevent the website from working properly.
Analytics Cookies: These help us understand how users are using our platform. This information is analyzed in aggregate and is not personally identifiable.
Functionality Cookies: These help remember your preferences, such as language settings, game preferences, and display options, so you do not have to set them again each time.
Marketing Cookies: Used to share relevant bonus offers and promotional notifications with you. You can control these cookies at any time through your browser settings.
Most browsers are set to accept cookies by default. You can disable cookies by changing your browser settings. Keep in mind, however, that disabling certain cookies may cause some features of xh66 to not work properly.
4. Information Sharing with Third Parties
xh66 shares your information with third parties only under strictly controlled circumstances. We never sell or rent your information.
4.1 When Information May Be Shared
- Payment Providers: With bKash, Nagad, Rocket, Upay, and banking partners, only the minimum information necessary to complete transactions.
- Identity Verification Services: To complete the KYC process, which is legally required for fraud prevention.
- Technology Service Providers: Partners providing cloud storage, cybersecurity, or technical maintenance, who operate under strict confidentiality agreements.
- Law Enforcement Agencies: If legally required or a court order is received.
- Fraud Prevention: To relevant authorities in cases of active fraud or money laundering investigations.
Important: xh66 never discloses your personal information to any third party for marketing or advertising purposes.
5. Data Security Measures
SSL Encryption
All data transfers at xh66 are protected by SSL/TLS encryption. All data transmitted between your browser and our servers is encrypted, so no one can read it in transit.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems. We conduct continuous security monitoring to prevent unauthorized access.
Access Controls
Your personal information can only be accessed by authorized personnel, and only the information necessary for their work. All access is logged and regularly reviewed.
While we take the utmost care regarding data security, no one can guarantee that data transmission over the internet is completely secure. If you suspect any security breach, please contact us immediately: [email protected]
6. Data Retention Period
xh66 retains your information only for as long as necessary. The retention periods for various types of information are listed below:
- Account Information: For the duration the account is active and for a minimum of five years after closure (legal requirement).
- Transaction Records: Five to seven years from the date of the last transaction, in compliance with financial regulations.
- KYC Documents: For the legally required period after account closure.
- Communication Records: Up to three years after the support session ends.
- Cookie Data: From seven days to two years, depending on the type of cookie.
Once the retention period ends, your information is securely deleted or anonymized so that you can no longer be identified.
7. Your Rights
As a user of xh66 services, you have the following rights:
You may request a copy of the information we hold about you at any time.
If any of your information is incorrect, you may request that it be corrected.
In certain circumstances you may request that your information be deleted, subject to legal obligations.
In certain circumstances you may request that the processing of your information be restricted.
You may object to the processing of your information for certain purposes.
You may request to receive your information in a structured, machine-readable format.
To exercise any of the above rights, please contact us: [email protected] — we will endeavor to respond to your request within 30 business days.
8. Protection of Minors
xh66 is strictly for ages 21+. This platform is for those aged 21 and above only.
We do not intentionally collect any information from minors. Age is verified at the time of registration. If we become aware that a minor is using or attempting to use our platform:
- Their account will be closed immediately.
- Any information collected will be securely deleted.
- A parent or guardian may be notified if necessary.
If you believe a minor is using our platform, please let us know: [email protected]
9. Changes to the Policy
xh66 reserves the right to change, revise, or update this Privacy Policy at any time. For significant changes, we will:
- Display a notice on the website.
- Send a notification to your registered email address.
- Update the "Last Updated" date on this page.
Continued use of the platform after changes are made will be considered as your agreement to the new policy. We therefore recommend reviewing this policy regularly.
Keep an active email address on your account to stay up to date on policy changes.
10. Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, or any requests regarding your information, please contact us:
Email:
[email protected]
Live Chat:
24/7 live chat support is available in Bengali
We take your requests seriously and aim to respond as quickly as possible. Your privacy is very important to us and we handle every request with care.
Learn More About Your Rights
xh66 is always transparent about responsible gaming and the protection of your information. Please also read our other policies.